Service catalogue

Every acquisition and operational service, in one place.

Three ways we bring in qualified demand, and a full range of business technology, data, and managed-team services alongside them — each configured per campaign, not sold as a fixed package.

Telemarketing Lead Generation Digital Marketing Product Comparison Operational Services

TelemarketingLead GenerationDigital MarketingInbound ServicesMedical BillingIT Services

Telemarketing

Inbound and outbound acquisition, qualification, and transfers — run under campaign-specific scripts, hours, and QA standards, not a generic call floor.

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Inbound and outbound calling, separated by campaign rule and disposition
Verification, qualification, and follow-up scripts owned per campaign
Live and warm transfers, with a defined handoff point
Appointment setting confirmed against buyer availability
Agent QA scored against a versioned scorecard, not an informal review

Lead Generation

Web leads, pay-per-call, and form submissions — sourced, validated, and delivered with a clear line between "delivered" and "accepted."

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Web forms, pay-per-call, and appointment products, tracked separately
Duplicate checks and source attribution on every submission
Consent and evidence capture where a campaign requires it
Accepted/returned reporting instead of a single "delivered" count
Campaign-specific form schemas — not one generic intake form

Digital Marketing

Paid search, paid social, funnels, and landing pages — built for measurement and testing, with client-supplied goals and budget setting the scope.

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Paid search, paid social, display, and retargeting, planned per goal
Landing pages and funnels built and tested against real traffic
Client-defined inputs: goal, vertical, geo, budget, and tracking access
Creative and audience testing reported on, not just launched and left
No invented ROAS or guaranteed-traffic promises

Product comparison

Calls, leads, transfers, and appointments aren't the same thing.

Each product is tracked, billed, and reported differently — worth knowing before comparing a price per call to a price per lead.

Product	What it is	Typical delivery	What "qualified" means
Calls	A live conversation routed to a buyer's line in real time.	Direct connection or scheduled callback window	Connection state, duration, and campaign-specific disposition
Leads	A structured submission with consumer and qualification data.	API or webhook delivery to the buyer's system	Passes validation, duplicate, and campaign qualification rules
Transfers	A warm or live handoff mid-call to the buyer's own team.	Conferenced or blind transfer, per agreement	Reaches an agreed handoff point with context passed along
Appointments	A scheduled outcome confirmed against buyer availability.	Calendar booking or confirmed callback slot	Buyer confirms the slot; a no-show is tracked separately

More services we provide

A full range of services, not just the three above.

Configured per engagement — access, scope, and data handling are agreed upfront, not assumed from a service name.

Inbound Services

Customer support, inbound sales, qualification, and overflow handling, with staffing and coverage set as agreed settings, not published promises.

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Medical Billing

Claims and revenue-cycle administration — intake, eligibility, and reconciliation scope defined per contracted engagement.

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IT Services

Infrastructure support, access management, issue triage, and monitoring where offered, reported against agreed service levels.

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Web Development

Conversion-focused websites from discovery through launch — standalone pages, forms, analytics, and ongoing maintenance.

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CRM Development

Lead and campaign workflows, roles, integrations, and reporting automation — built around your operating model, not a template.

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DNC Scrubber

Validation, suppression checks, deduplication, and segmentation, with source coverage and update timestamps disclosed — not marketed as universal.

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VoIP & Dialer

Telephony provisioning, call flows, routing, recording configuration, and dialer integration, reported the same way for every partner.

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Outsourcing

Dedicated teams, onboarding, knowledge transfer, supervision, and QA, with escalation paths agreed before the team goes live.

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Freight Service

Dispatch coordination, carrier communication, load scheduling, and shipment follow-through around your operating requirements.

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HR Outsourcing

Recruitment coordination, onboarding, people administration, and team support matched to your engagement.

Explore HR Outsourcing

Frequently asked

Questions specific to picking a service.

Who owns the script for telemarketing campaigns?

The campaign owner approves the script, qualification questions, and disposition list before a campaign goes live. Agents are scored against that version specifically — not a generic company-wide script.

Can I mix lead generation and digital marketing on one campaign?

Yes — many campaigns pair paid traffic with a lead-gen delivery model. The intake, qualification, and reporting still run through the same pipeline regardless of which acquisition service sourced the submission.

What happens to a lead that fails duplicate or suppression checks?

It's marked Duplicate or Suppressed with a sanitized reason and never reaches a buyer's queue. Required checks that are unavailable hold the lead for review rather than passing it through as clean.

Do operational services require a separate contract from acquisition?

Usually yes — operational services like IT, CRM development, or outsourcing are scoped as their own engagement, even when they support an active acquisition campaign.

How is call quality reviewed?

Against a versioned scorecard covering greeting, verification, script compliance, qualification, and disposition. Results feed back into campaign setup — QA approval isn't the same as buyer acceptance.